Order and Payment:

Please ensure that you have provided the accuracy of all orders.

 

We accept the following payment mode: Internet Banking / ATM Fund Transfer / Credit Card / Debit Card / Paypal

 

Worldwide FREE Shipping
Courier Service Package will be delivered directly to the doorstep of the address issued.
Tracking number is available. In case of unsuccessful delivery, you may also request free redelivery.

 

Goods will be send out to us daily from factory.

After payment verified, goods will arrive within 5-10 working days. (Singapore Address)

After payment verified, goods will arrive within 10-15 working days.(Outside Singapore)

 


RETURN POLICY

FOR RETURN DUE TO CANNOT-FIT REASONS:

  • Credit card refund / Cash refund / Store credit.


*For items that are $30 and above only.

  • All returns must be in their original condition (unwashed, unworn and with price tag intact) within 30 Calendar days from date of receiving the parcel.

 


FOR RETURN DUE TO MANUFACTURER'S DEFECT:

  • Replacement item will be mailed to you after receiving your return parcel.

  • We will arrange a pick up of the defective item with no cost incurred from you.

 

FOR RETURN DUE TO INCORRECT ITEM RECEIVED:

  • If the items you received are of wrong quantity/ size/ color or design, please take a photo with the order number and a short description.

  • Correct item will be mailed to you after receiving your parcel.

  • We will arrange a pick up of the wrong item with no cost incurred from you.

 

  • KHGCollections will not be responsible for any lost mails in connection to such returns. Return are only available by postage.

  • KHGCollections reserves the final right to accept or reject a return item.

 

We suggest if there are any defect items / wrong item please contact us: support@khgcollections.com


Credit Note / Refund
We will take 3-5 working days to process the transaction.