Help You Buy

KHGCollections provide Select product, Buy for you and delivery service
Choose the trending product from international seller > Overseas Warehouse > Singapore Warehouse > Deliver to your place


Delivery Fee
It's included cover the labor cost select product, buy for you, repacking, delivery service and order follow-up

 

Wrong items: If the items you received are of wrong quantity, size, color or design, please take a photo with the order number and a short description.

Damaged items: If the items you received are found to have damages or defects, please take a photo with the order number and a short description. Compensation for partial damage item subjects to the severity of damage.

Missing items: If you received wrong qty, please take a photo with the order number and a short description.

In the event of any claim, please send us an email at support@khgcollections.com . We will reply you within 3-5 working days after checking with our team and sellers. We will consider item to be in good condition if there is no report of claim after 3 days from the delivered date. We may reject any request reported thereafter.

Lemon law in Singapore covers the sales of goods in Singapore and do not cover sale of service. KHGCollections "Help You Buy" is a service provider for overseas purchases and shipment. For issues that is not covered under our inspection coverage, we can try to negotiate with the sellers for any possible alternative solution upon request. Kindly note that we are unable to guarantee any the solution given by the sellers.

 

Payment

  • Payment can be made via Internet Banking / ATM Fund Transfer / Credit Card / Debit Card / Paypal
 

Post within Singapore

 
Courier Service Package will be delivered directly to the doorstep of the address issued. Tracking number is available. In case of unsuccessful delivery, you may also request free redelivery

> $5.50 (1-100pcs)

> $20.00 (101-200pcs)

> $40.00 (201-300pcs)

> $50.00 (301pcs above)

 

Product Lead Time

All items are directly import from factory therefore we able to sell our product at a low prices.

Goods will be send out to us daily from factory.

After payment verified, goods will arrive within 5-10 working days. (Singapore Address)

After payment verified, goods will arrive within 10-15 working days.(Outside Singapore)

 

We suggest if there are any defect items / wrong item please contact us: support@khgcollections.com

Shipping fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.

If we are in error (Defective Product or Shipped Wrong Item), then we will gladly ship you a new item/refund.

Item must be in original condition..(such as unwash, tag attached, no perfume smell etc...)


Credit Note / Refund
We will take 3-5 working days to process the transaction.